Customer Service

CCR Floors has an outstanding reputation for customer care. Our personnel intensive approach to service offers customers careful control of finished products. We rely on our scheduling managers, customer service managers, field supervisors and pre- and post-installation inspectors to insure that the customer is getting the quality and communication he/she requires. We understand that the homebuyer views us as a representative of the builder; this is why our builders value our complete customer service program.

Our commitment to customer service is paramount! In fact, we guarantee that each customer service request will be responded to within 72 hours.

Our business grows through customer referrals. Integrated design with top quality installation of our product lines, including 5-Star Products, will insure finished products that continue to earn those referrals.